Benefits Coordinator

Nexus Family Healing•Plymouth, MN

9d•$27 - $30•Hybrid

About The Position

Nexus Family Healing is hiring a Benefits Coordinator to join its HR team. This role provides administrative support for employee benefits programs by coordinating enrollments, changes, and updates in accordance with established policies and procedures. The coordinator communicates benefits eligibility and status changes, maintains accurate HRIS records, supports benefits processes for employees on leave and returning to work, and answers routine benefits questions. The role works with employees, vendors, and the HR team to ensure benefits are administered accurately and on time. This is a full-time hybrid opportunity within Minnesota, with the ability to travel to the Home Office at 505 US-169 N, Plymouth, Minnesota. The starting pay range is $27–$30 per hour. Nexus Family Healing is a national mental health organization with a mission to close gaps in care and create brighter futures. The organization embraces diversity, equity, and inclusion and seeks a workforce that supports and represents the diverse youth and families it serves.

Requirements

High school diploma or equivalent.
At least 3 years of experience working in an HR or business capacity administering employee benefits.
Proficiency with MS Office Suite, including Word, Excel, PowerPoint, Teams, and SharePoint.
Experience working with Human Resource Information Systems (HRIS) and maintaining confidential employee information.
Demonstrated customer service skills and ability to build positive working relationships with employees, leaders, vendors, and colleagues.
Valid driver's license and ability to meet state regulatory agency and Home Office driving requirements.

Nice To Haves

Associate's degree in Human Resources or a related field.
Experience with Paylocity.

Responsibilities

Coordinate employee benefit enrollments, changes, and terminations in accordance with policies, procedures, and plan requirements.
Communicate benefits eligibility and enrollment information, including routine guidance on benefit programs, deadlines, payroll deductions, and required documentation.
Process and maintain benefit-related employee data in HRIS and other systems, ensuring records are accurate, complete, and timely.
Administer benefit processes for qualifying life events, leaves of absence, and returns to work, following established procedures and timelines.
Review benefit transactions and reports for accuracy, identify discrepancies, and work with employees, vendors, payroll, and HR colleagues to resolve routine issues.
Maintain employee benefit records, files, and documentation in accordance with organizational requirements and record-retention standards.
Respond to employee benefits inquiries and escalate complex benefits, leave, compliance, or plan-interpretation questions to the Sr. HR Operations Manager.
Assist with annual open enrollment, including employee communications, system updates, data verification, and employee support.
Provide administrative support for benefit audits, regulatory filings, vendor implementations, reconciliations, and reporting activities.
Run standard and ad hoc reports on benefits administration, enrollment activity, and employee eligibility.
Coordinate updates to employee-facing benefits resources, forms, and intranet content.
Support wellness, benefits, and engagement programs through administration, communication, recordkeeping, and reporting; maintain HR SharePoint resources and use other communication channels to promote participation and awareness.
Administer the Nexus Recognition Platform, including user access, content, routine inquiries, and reports for payroll processing and program administration.
Maintain working knowledge of Nexus benefit plans, administrative procedures, and relevant system functionality.
Perform other benefits and HR administrative duties as assigned.