Benefits Coordinator

Ace Electric•Valdosta, GA

About The Position

The Benefits Coordinator assists in administering employee benefits for Ace Electric, Inc. and Ace Technologies LLC, including medical, dental, vision, life insurance, disability, 401(k), and other voluntary benefits. The role reports to the HR Director and/or Talent Services Manager. The position requires at least two years of human resources and/or benefits administration experience. A high school diploma or GED is required; a bachelor’s degree is preferred. SHRM Certified Professional (SHRM-CP) certification is preferred, and no license is required. The position is based in a climate-controlled office setting with varying levels of stress and time pressure. It involves extended sitting, repetitive motions, and considerable telephone and computer use; noise may be distracting or uncomfortable. The role also has physical requirements including bending, stooping, squatting, kneeling, pushing, pulling, reaching overhead, and lifting objects up to 30 pounds, with frequent lifting and carrying of objects weighing up to 20 pounds. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Requirements

  • High school graduate or GED.
  • Minimum of two years of human resources and/or benefits administration experience.
  • Basic computer and keyboard skills, including use of the MS Office Suite.
  • Acute attention to detail.
  • Ability to maintain confidentiality when entrusted with sensitive business, customer, or employee information.
  • Ability to manage multiple responsibilities in a fast-paced environment.
  • Ability to meet deadlines and maintain accuracy and productivity.
  • Effective and professional written and verbal communication skills.
  • Ability to maintain a pleasant customer-service attitude under pressure.
  • Must meet mandatory hiring requirements: references, background check, and drug-screen testing.
  • Must comprehend and practice safe work procedures, read and interpret instructional manuals and written instructions, and hear and see well either naturally or with correction.
  • Must be able to bend, stoop, squat, kneel, push, pull, reach overhead, lift objects up to 30 pounds, and frequently lift and carry objects up to 20 pounds.
  • Must tolerate prolonged sitting and repetitive use of arms, hands, and fingers.

Nice To Haves

  • SHRM Certified Professional (SHRM-CP) certification.
  • Bachelor’s degree.

Responsibilities

  • Ensure the accuracy of benefits enrollments in the Benefits Platform so vendors receive accurate eligibility information.
  • Assist new hires with initial benefits enrollments.
  • Assist with annual open enrollments.
  • Assist employees with plan and benefits claims questions.
  • Process qualified family status changes.
  • Respond to benefit inquiries from employees and managers.
  • Process and administer leave-of-absence paperwork, including FMLA and disability paperwork.
  • Assist accounting with billing charges.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k) with match
  • Access to Ace University, including an apprenticeship program, leadership training, and skill-building classes
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