Benefits Coordinator

Crestline Hotels & Resorts Corporate Office (Crestline Hotels and Resorts)•Fairfax, IA
•$25 - $27

About The Position

The Benefits Coordinator supports all aspects of the Corporate Benefits team, with opportunities to develop knowledge of health and welfare programs and retirement plans. The role handles benefits administration and associate support, along with onboarding, employment records, leave administration, recognition programs, office events, and other HR team projects.

Requirements

  • A college degree (BA, BS, or associate degree) or at least two years of work experience in Human Resources or employee benefits.
  • Microsoft Office Suite skills.

Nice To Haves

  • Bilingual ability.
  • Experience in hospitality.

Responsibilities

  • Monitor the benefits system, verify qualifying-event requests, and track associate use during new-hire and open-enrollment periods.
  • Help organize and administer annual open enrollment.
  • Complete and track monthly benefits billing where applicable.
  • Process associate terminations, including generating PCFs, updating the HCM system, and ending benefits in the benefits system.
  • Fulfill associate requests, such as direct deposit and benefits forms and employment verification letters.
  • Manage pre-hire screening, including drug tests, background checks, and reference checks.
  • Process new hires and ensure required paperwork is complete, including I-9 documentation, tax forms, Crestline new-hire paperwork, and the AEF New-Hire Form.
  • Maintain an accurate I-9 filing system with a current I-9 for every associate.
  • Enter and audit associate information in the HCM system for personal records, payroll, and benefits; compile database reports as needed.
  • Maintain current knowledge of health and welfare programs, including medical and dental insurance, life and disability insurance, retirement plans, and voluntary benefits.
  • Communicate and promote benefit plans, answer associate questions, and direct associates to insurance carrier resources when appropriate.
  • Administer leave-of-absence policies and procedures, including communicating policies, distributing paperwork, providing FMLA notifications to eligible associates, and updating employment status in the HCM system where applicable.
  • Complete unemployment compensation claim forms with associate separation or layoff information.
  • Maintain associate communication bulletin boards and associate files, including creating new files and timely filing of paperwork.
  • Coordinate field and corporate recognition programs.
  • Oversee associate office events with the Fun Committee.
  • Process requests for overnight mail and other delivery or messenger services.
  • Attend designated meetings, take minutes, and distribute them.
  • Work on assigned projects with other HR team members.
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