About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center Team at Renaissance Center at Southpoint in Durham, North Carolina. Team members restore jewelry, perform repairs, and, depending on their skillset, design and create custom jewelry. The team focuses on delivering a customer-first experience and exceeding expectations for custom jewelry design and repairs. Signet offers training and continuous learning, with opportunities to advance from beginner to artisan in a promote-from-within environment. Pay is competitive and reflects the jeweler’s current skillset and experience. Full-time work consists of 40 hours per week, with seasonal required overtime; schedules may vary and include some nights and weekends.

Requirements

  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service orientation and a high standard for quality work.
  • Basic computer skills.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule consists of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • High school degree or equivalent (preferred but not required).
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Knowledge of stone setting, sizing, polishing, and jewelry repair.

Responsibilities

  • Restore jewelry to its original condition and perform jewelry repairs.
  • Design and create custom, one-of-a-kind jewelry according to skillset.
  • Deliver a customer-first experience for custom jewelry design and repair services.
  • Perform bench work such as chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, and minor ring and other jewelry repairs.
  • Perform wax carving, fabrication, casting, and CAD/CAM design work as applicable.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off.
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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