About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center Teams in the Asheville market. Team members restore jewelry, perform repairs, and may design and create custom, one-of-a-kind pieces according to their skillset. They are expected to provide a customer-first experience and meet high standards for quality. The role offers opportunities to develop and advance from beginner to artisan through Jeweler training programs, certification classes, and continuous learning in a promote-from-within environment. Pay is competitive and reflective of current jeweler skills and experience.

Requirements

  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and a high standard for quality work.
  • Basic computer skills.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • High school degree or equivalent preferred but not required.
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Knowledge or experience in chain and clasp repair, prong retipping, stone setting, stone mounting, channel and platinum rebuilds, minor ring and other jewelry repairs, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design work.

Responsibilities

  • Restore jewelry to its original condition and perform jewelry repairs.
  • Design and create custom jewelry, depending on skillset.
  • Deliver a customer-first experience that exceeds customer expectations for custom jewelry design and repairs.
  • Perform applicable bench work, which may include chain and clasp repair, prong retipping, stone setting, creating stone mountings, channel and platinum rebuilds, minor ring repair, wax carving, fabrication, casting, custom design, and CAD/CAM design work.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid time off.
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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