About The Position

Signet Jewelers is seeking entry-level and experienced Jewelers to join its Field Design & Service Center Team at Carolina Place Parkway in Charlotte, North Carolina. Team members restore jewelry, perform repairs, and may design and create custom jewelry according to their current skillset. The role provides opportunities to develop from beginner to artisan through a promote-from-within environment, Jeweler training programs, and continuous learning. Pay is competitive and reflects the jeweler’s skillset and experience. The position is full-time, consisting of a 40-hour work week, with varying hours that may include some nights and weekends and seasonal required overtime. A qualified bench test is used to assess the candidate’s current jeweler level.

Requirements

  • High school degree or equivalent preferred, but not required.
  • 1–3 years of Bench Jeweler or relevant skilled-trades experience working with fine metals.
  • Pass a qualified bench test to assess current jeweler level.
  • Excellent organizational skills and attention to detail.
  • Customer-service mindset and a high standard for quality work.
  • Basic computer skills.
  • Availability for varying hours, including some nights and weekends; seasonal overtime is required.

Nice To Haves

  • Knowledge or experience in stone setting, sizing, polishing, and jewelry repair.
  • Experience with chain and clasp repair, prong re-tipping, creating stone mountings, channel and platinum rebuilds, minor ring repairs, wax carving, fabrication, casting, custom design and creation, or CAD/CAM design work.

Responsibilities

  • Repair chains and clasps.
  • Re-tip prongs and set stones.
  • Create stone mountings.
  • Perform channel and platinum rebuilds.
  • Perform minor ring repairs and other jewelry repairs.
  • Carve wax and perform fabrication and casting.
  • Design and create custom jewelry pieces.
  • Perform CAD/CAM design work.
  • Restore jewelry and deliver a customer-first experience that meets expectations for custom jewelry design and repairs.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Competitive pay.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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