About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role offers a training path from apprentice toward Bench Jeweler, with opportunities to develop jewelry repair skills and advance in a promote-from-within environment. The Design & Service Center team focuses on delivering a customer-first experience for custom jewelry design and repairs. Apprentices learn the business through customer service and administrative responsibilities, including interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, and learning basic jewelry repair through polishing and quality control. Candidates with basic jewelry or jewelry repair knowledge are welcome, as are candidates with a strong interest in learning the trade. Signet offers a full training program and Jeweler Certification classes to develop and enhance bench skills.

Requirements

  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment and multitask with time management.
  • Availability for varying hours, including some nights and weekends.
  • Full-time schedule of 40 hours per week, with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Knowledge of shipping and receiving.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, beginning with polishing and quality control.
  • Work toward developing skills to become a Bench Jeweler.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Minimum starting rate of $15 per hour; pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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