About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides training to develop skills from apprentice level toward becoming a Bench Jeweler, with opportunities to advance in the company’s promote-from-within environment. Candidates with basic jewelry or repair knowledge are welcome, and candidates with a passion and desire to learn the trade will also be considered. The apprentice learns the business from the ground up, combining administrative and customer-service responsibilities with introductory jewelry repair work. Duties include interacting with stores and customers, completing clerical tasks, photographing jewelry for intake and tracking, polishing, and quality control. The team focuses on delivering a customer-first experience for custom jewelry design and repairs. Full-time work is 40 hours per week, with varying hours that may include nights and weekends and seasonal required overtime.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills and attention to detail.
  • Ability to work in a fast-paced environment, multitask, and manage time.
  • Knowledge of shipping and receiving.
  • High school degree or equivalent preferred, but not required.
  • Basic knowledge of jewelry, jewelry repair, or design preferred, but not required; candidates with a desire to learn the jeweler trade may also be considered.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Knowledge of jewelry, jewelry repair, or jewelry design.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn the basics of jewelry repair, beginning with polishing and quality control.
  • Work toward developing the skills needed to become a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Jeweler Certification classes to develop and enhance bench skills.
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