About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides training to develop jewelry repair skills and progress from apprentice toward Bench Jeweler. Apprentices learn the business from the ground up through administrative and customer-service responsibilities, interaction with stores and customers, clerical tasks, jewelry photography for intake and tracking, and introductory repair work such as polishing and quality control. Candidates with basic jewelry or repair knowledge are welcome, and candidates with a passion and desire to learn the trade will also be considered. The team focuses on delivering a customer-first experience for custom jewelry design and repairs, with opportunities to advance in a promote-from-within environment. The position is full-time, consisting of a 40-hour work week, with varying hours that include some nights and weekends and seasonal required overtime. The minimum starting rate is $15 per hour; the base pay offered may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.

Requirements

  • Strong interpersonal and customer-service skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Ability to work seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry, jewelry repair, or jewelry design.
  • Jeweler certification classes are offered to develop and enhance bench skills.

Responsibilities

  • Complete administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Minimum starting rate of $15 per hour; pay may vary based on geographic region, internal equity, and job-related knowledge, skills, and experience.
  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
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