About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role includes learning the business from the ground up through administrative and customer-service responsibilities, interaction with stores and customers, clerical work, jewelry photography for intake and tracking, and learning basic jewelry repair through polishing and quality control. Apprentices receive a full training program and develop their skills toward becoming a Bench Jeweler, with opportunities to advance in a promote-from-within environment. The Design & Service Center Team is dedicated to delivering a customer-first experience that exceeds expectations for custom jewelry design and repairs. Candidates with basic jewelry or jewelry-repair knowledge are welcome, and candidates with a passion and desire to learn the trade will also be considered. The position is based at the Tuttle Crossing location in Dublin, Ohio. Full-time work consists of 40 hours per week, with seasonal required overtime; hours vary and include some nights and weekends.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Ability to multitask and manage time.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Availability for seasonal required overtime.

Nice To Haves

  • High school degree or equivalent.
  • Some knowledge of jewelry or jewelry repair/design.

Responsibilities

  • Complete administrative and clerical tasks.
  • Provide customer service and interact with stores and customers.
  • Photograph jewelry for intake and tracking.
  • Learn and perform basic jewelry repair tasks, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.

Benefits

  • Jeweler Certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time Team Members.
  • 401(k) with company match.
  • Paid Time Off (PTO).
  • Paid holidays for full-time Team Members.
  • Tuition reimbursement.
  • Merchandise discounts.
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