About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler to join its Field Design & Service Center Team. The role provides a training path from apprentice to Bench Jeweler, with opportunities to develop jewelry repair skills and advance in a promote-from-within environment. The Design & Service Center team aims to deliver a customer-first experience that exceeds expectations for custom jewelry design and repairs. Apprentices learn the business from the ground up. Work includes customer service and interaction with stores and customers, administrative and clerical tasks, photographing jewelry for intake and tracking, and learning jewelry repair fundamentals such as polishing and quality control. A full training program and jeweler certification classes support the development of bench skills. Candidates with a passion and desire to learn the trade are considered; basic jewelry or repair knowledge is preferred but not required.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • Some knowledge of jewelry or jewelry repair/design is preferred but not required.
  • High school degree or equivalent is preferred but not required.
  • Varying hours, including some nights and weekends.
  • Full-time work consists of a 40-hour work week with seasonal required overtime.

Nice To Haves

  • Basic knowledge of jewelry or jewelry repair/design.
  • Passion and desire to learn the jeweler trade.

Responsibilities

  • Provide customer service and interact with stores and customers.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn basic jewelry repair, beginning with polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Contribute to a customer-first experience for custom jewelry design and repairs.

Benefits

  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Jeweler certification classes to develop and enhance bench skills.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service