About The Position

Signet Jewelers is seeking an entry-level Apprentice Jeweler for its Field Design & Service Center Team. The role offers a training path from apprentice toward Bench Jeweler, with opportunities to develop jewelry repair skills and advance in a promote-from-within environment. The Design & Service Center provides a full training program to build skills from Apprentice to Jeweler. The apprentice learns the business through customer service and interactions with stores and customers, administrative and clerical work, jewelry photography for intake and tracking, and introductory jewelry repair tasks such as polishing and quality control. Candidates with basic jewelry or jewelry repair knowledge are welcome, and candidates with a passion and desire to learn the trade will also be considered. The team is dedicated to delivering a customer-first experience for custom jewelry design and repairs.

Requirements

  • Customer-service orientation and strong interpersonal skills.
  • High standard for quality work.
  • Basic computer skills.
  • Excellent organizational skills.
  • Attention to detail.
  • Knowledge of shipping and receiving.
  • Ability to work in a fast-paced environment.
  • Multitasking and time-management skills.
  • High school degree or equivalent preferred, but not required.
  • Some knowledge of jewelry or jewelry repair/design preferred, but not required.
  • Availability for varying hours, including some nights and weekends.
  • Willingness to work seasonal required overtime.

Nice To Haves

  • Basic jewelry or jewelry repair/design knowledge.
  • High school degree or equivalent.

Responsibilities

  • Provide customer service and interact with customers and stores.
  • Complete administrative and clerical tasks.
  • Photograph jewelry for intake and tracking.
  • Learn and perform introductory jewelry repair work, including polishing and quality control.
  • Train toward becoming a Bench Jeweler.
  • Deliver a customer-first experience for custom jewelry design and repairs.

Benefits

  • Jeweler certification classes to develop and enhance bench skills.
  • Medical, dental, vision, and prescription insurance for full-time team members.
  • 401(k) with company match.
  • Paid time off (PTO).
  • Paid holidays for full-time team members.
  • Tuition reimbursement.
  • Merchandise discounts.
  • Minimum starting rate of $15 per hour; pay may vary based on geographic region, internal equity, job-related knowledge, skills, and experience.
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