Guest Arrival Experts deliver services that guide guests through their arrival and departure experiences, aiming to make each memorable. They take initiative and move around their work area to meet operational needs, respond to guest requests, complete reports, and share information about the local area. They make transactions feel like part of the guest experience. The role requires creating a safe workplace, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and maintaining a professional uniform, appearance, and communication. Guest Arrival Experts spend extended periods standing, sitting, or walking and perform hands-on work involving moving, lifting, carrying, pushing, pulling, and placing objects. Other reasonable job duties may be requested.
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Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED