Bell Person - W Las Vegas

MGM Resorts International
•$17

About The Position

As a Bell Person at W Las Vegas, you will help create a welcoming guest experience through attentive service. You will understand guests’ needs, assist them throughout their stay, and help create memorable experiences. The role includes handling luggage and guest items, orienting guests to their rooms and the property, and coordinating deliveries and requests.

Requirements

  • Must be at least 18 years of age.
  • Must be able to work varied shifts, including weekends and holidays.

Nice To Haves

  • Six or more months of relevant experience, preferably in guest service.

Responsibilities

  • Greet and interact warmly with guests and hotel staff, and assist them professionally.
  • Maintain a positive attitude, outgoing personality, professional demeanor, and appearance.
  • Provide high-quality service to guests and coworkers in line with company and property service standards and brand attributes.
  • Collect, transport, deliver, and store luggage and guest items.
  • Assist with group deliveries, group baggage, and amenities.
  • Orient guests to their guest rooms and the property.
  • Complete applicable documentation, tickets, and other bell-related forms.
  • Make and receive phone calls regarding information, services, and deliveries.
  • Perform other job-related duties as requested.

Benefits

  • Wellness incentive programs to support physical and mental health.
  • Company hotel, food and beverage, retail, and entertainment discounts, plus discounts with company partners.
  • Free meals in the employee dining room.
  • Free parking on and off shift.
  • Health and income protection benefits for eligible employees.
  • Professional and personal development programs, networking opportunities, and community volunteer opportunities.
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