Bell Person

Breckenridge Grand Vacations•Breckenridge, CO
•Onsite

About The Position

Bell Persons serve as welcoming ambassadors of the Sharing Smiles philosophy and create positive first and last impressions for guests. The role involves greeting arrivals, assisting with luggage, providing parking guidance, and delivering attentive service that helps make ordinary moments memorable. Candidates should bring a warm, positive attitude and take pride in serving others. The position is based at Grand Timber Lodge in Breckenridge, Colorado. It is full-time and non-exempt, with a schedule of 8:00 AM to 6:00 PM, Friday through Sunday. Compensation is $15.16 per hour plus gratuities.

Requirements

  • Exceptional customer-service attitude, with natural warmth and hospitality.
  • Ability to stand and walk for extended periods and lift 50–100 lbs.
  • Comfort working outdoors in all weather conditions, including heat, cold, and rain.
  • Professional radio communication skills.
  • Basic computer proficiency for timekeeping.
  • Strong verbal and written English communication skills.
  • Math skills for simple calculations.
  • Valid driver’s license, if applicable.

Nice To Haves

  • At least one year of experience in guest-service roles.
  • Familiarity with resort operations or parking management.
  • Bilingual ability in English and Spanish.
  • Knowledge of local area attractions.
  • Experience handling luggage or providing valet services.

Responsibilities

  • Welcome all arrivals with warm, professional greetings.
  • Verify parking privileges and clearly explain parking options.
  • Coordinate luggage assistance and room moves.
  • Transport guests’ belongings using bell carts with a 50–100 lb. capacity.
  • Maintain clean, functional bell carts and storage areas.
  • Monitor and optimize parking space availability.
  • Enforce parking policies when necessary.
  • Provide regular parking updates to the team.
  • Consistently embody the Sharing Smiles philosophy.
  • Maintain a professional appearance in uniform.
  • Collaborate effectively across departments.
  • Participate in required training and meetings.
  • Support sustainability practices.

Benefits

  • Health, vision, and dental insurance plans.
  • Company-paid life insurance coverage.
  • Voluntary life and accidental death and dismemberment insurance.
  • HSA and FSA-dependent care accounts.
  • Retirement plan.
  • Paid time off and sick leave.
  • Paid volunteer time off.
  • Bereavement leave.
  • Biannual bonuses.
  • Tuition reimbursement program.
  • Employee wellness programs supporting physical and mental health.
  • Ski and recreation-center pass loan programs.
  • Lodging and gear discounts.
  • Sporting and concert event tickets.
  • Pet insurance partner discounts.
  • Occasional-use transferable passes for access to six premier resorts through the owners’ program.
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