Bell Person - Palms Casino Resort

San Manuel Band of Mission Indians • Las Vegas, NV

2d • Onsite

About The Position

Responsible for providing outstanding, friendly, and informative guest service while assisting with guest luggage and coordinating tour group luggage handling.

Requirements

• Must be at least 21 years of age
• Ability to communicate effectively with guests, team members and management in both written and verbal form
• Fluent in English
• Understand and comply with all company, departmental and Gaming Control Board rules and regulations, policies and procedures
• Must be able to work any day of the week and any shift to include weekends and holidays
• Must be able to establish and maintain effective working relationship with team members and guests
• Must maintain a valid driver's license.

Responsibilities

• Greets arriving guests and retrieves the guest’s luggage and bags
• Answers to all guests using their name, answering questions in a manner that reflects an understanding of the department and property in general
• Escorts guests to their room, explaining room facilities
• Transport departing guest’s luggage from the room to the lobby, ensuring that the guest has verified that all luggage has been accounted for
• Assist with keeping lobby and drive area clean and orderly
• Assist supervisors in identifying guests with special needs to ensure the protection of the company assets and best guest service possible
• Ensure that luggage has been stored safely according to prescribed procedures
• Provide gracious, attentive, and friendly service
• Performs other duties as required

Benefits

• We are committed to making a work environment where the growth and well-being of our team members is the top priority.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed