Bell Person - Wyndham Orange Tree Resort

Travel + Leisure Co. • Orange, CA

5d

About The Position

Travel + Leisure Co. is hiring a Bell Person at Wyndham Orange Tree Resort. The role helps make guests’ arrivals and stays pleasant and seamless by providing friendly service, assisting with luggage, responding to guest requests, and directing requests to the appropriate department when needed. The position is described as Bellman / Valet / Customer Service and is a tipped role. Open availability is required between 6 a.m. and 11 p.m. The hourly wage is $15.15.

Requirements

• Valid driver’s license.
• Excellent communication skills and the ability to read, write, and understand English.
• Ability to read and comprehend routine instructions, short correspondence, and memos.
• Ability to solve problems with a minimum amount of guidance.
• Professional appearance.
• Ability to multitask and work in a fast-paced environment.
• Open availability between 6 a.m. and 11 p.m.

Responsibilities

• Greet guests and provide luggage assistance during check-in, check-out, and room moves.
• Deliver messages, luggage, packages, and other items, and run errands to exceed guest expectations.
• Answer questions about amenities, services, policies, attractions, dining, entertainment, and directions.
• Coordinate transportation needs for owners and guests.
• Maintain luggage carts in working order and track bell cart inventory.
• Handle guest requests or refer them to the appropriate department manager.

Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible spending accounts
• Life and accident coverage
• Disability coverage
• Paid time off, parental leave, and holidays, depending on position
• Paid volunteer time through Wish Day at an approved organization
• 401(k) with employer match, subject to eligibility requirements
• Legal and identity theft plan
• Voluntary income protection benefits
• Wellness program, subject to provider availability
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed