Bell Person

Marriott•Austin, TX

About The Position

Bell Persons, referred to in the posting as Guest Arrival Experts, help create memorable guest arrival and departure experiences. They take initiative and deliver a range of services, move around their work area to address operational needs and guest requests, complete reports, and share information about the local area. They help make transactions part of the guest experience. The role also requires maintaining a safe workplace, following company policies and procedures, protecting confidentiality and company assets, upholding quality standards, and maintaining professional appearance, uniform, and communications. Guest Arrival Experts are on their feet and moving around for extended periods and take a hands-on approach to their work.

Requirements

  • High school diploma or G.E.D. equivalent is preferred.
  • No related work experience is required.
  • No supervisory experience is required.
  • No license or certification is required.
  • Ability to stand, sit, or walk for extended periods.
  • Ability to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance and objects weighing more than 75 pounds with assistance.

Nice To Haves

  • High school diploma or G.E.D. equivalent.

Responsibilities

  • Guide guests through arrival and departure experiences.
  • Address guest requests and operational needs.
  • Complete reports.
  • Share information about the local area.
  • Follow company policies and procedures, maintain confidentiality, protect company assets, and uphold quality standards.
  • Maintain a professional uniform, personal appearance, and communications.
  • Perform other reasonable job duties as requested.
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