Bell Person - Front Services - Bellagio

MGM Resorts International

6d • Onsite

About The Position

As a Bell Person at Bellagio, you will help create a memorable guest experience through welcoming service and distinguished hospitality. You will handle guests’ luggage and belongings, facilitate transportation arrangements, and provide personalized assistance with professionalism and courtesy. The role involves greeting and assisting guests and hotel staff, transporting and storing luggage, escorting guests, explaining hotel amenities and property features, and responding to guest-related phone calls and requests.

Requirements

• Must be at least 18 years of age.
• Exceptional customer service and interpersonal skills, including the ability to communicate effectively with all stakeholders.
• Must be able to work various shifts, including weekends and all holidays.

Nice To Haves

• Six months of prior relevant guest services experience.
• Experience in a AAA 5 Diamond, Mobil 5 Star, or Forbes hotel or resort setting.

Responsibilities

• Warmly greet, interact with, and assist guests and hotel staff in a professional manner.
• Maintain a positive attitude, outgoing personality, professional appearance, and demeanor.
• Collect, transport, deliver, and store guests’ luggage and personal items.
• Escort guests and provide information about guest rooms, hotel amenities, and property features.
• Make and receive phone calls related to guest requests, services, deliveries, and information.

Benefits

• Free meals in the Bellagio employee dining room.
• Free parking on and off shift at all MGM Resorts properties.
• Health and income protection benefits for eligible employees.
• Professional and personal development opportunities through employee programs and network groups.
• Wellness incentive programs to support physical and mental health.
• Access to company hotel, food and beverage, retail, and entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed