Front Services Coordinator - Bellagio

MGM Resorts International

1d • Onsite

About The Position

As a Bell Coordinator at Bellagio, you will help create a welcoming guest experience through friendly, professional service. You will learn about guests’ needs and help make their stay memorable. The role includes assisting guests and hotel staff, coordinating departmental tasks and limousine services, orienting guests to the property and company offerings, completing bell-related documentation, and making and receiving phone calls.

Requirements

• High school diploma or GED.
• Work varied shifts, including weekends and holidays.

Nice To Haves

• At least 6 months of prior relevant experience, preferably in guest service in a fast-paced, high-volume environment.

Responsibilities

• Smile, greet, interact with, and assist guests and hotel staff professionally while maintaining a positive attitude, outgoing demeanor, and professional appearance.
• Provide guest service aligned with company and property service standards and brand attributes.
• Assist with departmental tasks, limousine coordination, and organization as needed.
• Verbally orient guests to the property and explain company offerings.
• Complete applicable documentation, tickets, and other bell-related forms.
• Make and receive phone calls.

Benefits

• Wellness incentive programs supporting physical and mental health.
• Access to company hotel, food and beverage, retail, and entertainment discounts, plus partner discounts on travel, electronics, online shopping, and more.
• Free meals in the employee dining room.
• Free parking on and off shift.
• Health and income protection benefits for eligible employees.
• Professional and personal development through programs and networking opportunities, as well as community volunteer opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED