Coordinator Sales II - Bellagio
About The Position
The Sales Coordinator provides high-level administrative support to three or four property Sales Executives or Corporate Sales COE Executives, including support for company- and enterprise-wide initiatives and tasks. The role serves as a liaison between the property and clients, providing service and support consistent with the property's core service standards and brand attributes. Duties are performed in accordance with department and property policies, practices, and procedures. The position processes reservations and related requests, coordinates with property operations teams, supports site and familiarization tours, and manages executives' schedules and travel arrangements. It also involves preparing expense reports, maintaining confidential files, responding to customer correspondence as needed, and building positive working relationships with clients and employees.
Requirements
- High school diploma or GED.
- At least one year of relevant customer-facing experience within a high-volume resort setting.
- Ability to provide guest service aligned with the SHOW service framework: warmly greet guests, listen to their stories, take ownership of their experience, and create personalized moments.
- Ability to work supportively as part of a team.
Responsibilities
- Process reservations, confirmations, cancellations, special handling alerts, and amenities.
- Manage travel advisor requests, liaise with property operations teams to execute requests, manage the inbox, and distribute requests to other departments as needed.
- Provide information about resort activities, services, and amenities.
- Set up site and familiarization tour agendas and coordinate with properties to prepare keys, arrange dining, and handle other client needs.
- Manage schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
- Prepare expense reports and maintain files containing highly sensitive and confidential information.
- Deliver service consistent with the property's core service standards and brand attributes.
- Maintain positive working relationships and partnerships with clients and employees by understanding expectations and anticipating needs.
- Assist with customer correspondence and requests as needed, including during executives' absences.
- Perform other job-related duties as requested.
Benefits
- Comprehensive wellness programs supporting physical, mental, and emotional well-being.
- Company-sponsored discounts across hospitality, dining, retail, entertainment, travel, technology, and partner offerings.
- Complimentary parking during and outside scheduled work hours.
- Competitive health, wellness, and income protection benefits for eligible employees.
- Professional growth and career development through leadership programs, learning opportunities, strategic networking, and community engagement initiatives.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
