Baggage Handler - Front Services - Bellagio

MGM Resorts International

5d • Onsite

About The Position

The Bellagio Baggage Handler enhances the guest experience by providing exceptional customer service consistent with the company’s core service standards and brand attributes. The role supports the company’s goal of owning the guest’s experience and creating memorable experiences throughout guests’ stays. The starting rate is $20.8654 per hour.

Requirements

• Six months of previous guest services experience, preferably in a similar resort setting.
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders.
• Ability to work various shifts, including weekends and all holidays.

Nice To Haves

• Prior experience with property-wide valet and baggage systems.

Responsibilities

• Manage the baggage compound by collecting bags from belt systems.
• Organize bags in designated grids according to luggage tags and retrieve them upon request.
• Assist with handling luggage for hotel groups, ensuring prompt delivery and retrieval as needed.
• Maintain a tidy work environment for guests and staff.
• Deliver exceptional customer service aligned with company service standards and brand values.

Benefits

• Free meals in the Bellagio employee dining room.
• Free parking on and off shift at all MGM Resorts properties.
• Professional and personal development opportunities through employee programs and network groups.
• Wellness incentive programs to support physical and mental health.
• Access to company hotel, food and beverage, retail, and entertainment discounts.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed