Bell/Luggage Attendant

Sonesta International Hotels Corporation • Royal Sonesta Cambridge, MA

2d

About The Position

The Bell/Luggage Attendant helps create guests’ first impression of the hotel by being approachable, assisting with luggage, and providing directions. The role includes helping guests with their bags upon arrival and departure, handling tour-group baggage, answering questions about the local area and activities, and assisting with other guest needs. The employee is expected to uphold Sonesta standards and may be asked to work in other hotel areas as needed to support operations.

Requirements

• Weekend availability is required.
• Complete the full application in addition to submitting a resume; incomplete applications will not be reviewed.

Responsibilities

• Assist guests with luggage from their vehicles to the lobby and, when needed, to guest rooms.
• Handle baggage for tour groups.
• Provide a positive impression of the hotel when guests arrive.
• Assist guests with inquiries about the local area and activities.
• Monitor and uphold Sonesta standards.
• Assist guests with luggage during checkout.
• Assist with other guest requirements.
• Work in other areas of the hotel when needed to support operations and perform duties beyond those listed in the job description.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account (HSA) with company match
• 401(k) retirement plan with company match
• Paid vacation and sick time
• Paid parental leave
• Company-paid life insurance
• Company-paid short-term and long-term disability
• Hospital indemnity, critical illness, and accident insurance
• Educational assistance
• Sonesta hotel discounts
• Additional perks and employee discounts

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed