Bell/Luggage Attendant
Royal Sonesta Cambridge, MA•Cambridge, MA
•$22 - $24
About The Position
The Bell/Luggage Attendant creates guests’ first impression of the hotel’s service by being approachable, assisting with luggage, and providing directions. The role supports guests on arrival and departure, handles tour-group baggage, responds to inquiries about the local area and activities, and helps meet other guest needs. The employee monitors Sonesta standards and may be assigned other duties or asked to work in other hotel areas to support operations.
Responsibilities
- Assist guests with luggage from their vehicles into the lobby and potentially to their guest rooms.
- Handle baggage for tour groups.
- Make a good impression of the hotel when guests arrive.
- Assist guests with inquiries about the local area and activities.
- Monitor Sonesta standards.
- Check out guests and assist them with luggage.
- Assist with other guest requirements.
- Perform other assigned duties and work in other hotel areas when needed to support operations.
Benefits
- Medical, dental, and vision insurance
- Health Savings Account (HSA) with company match
- 401(k) retirement plan with company match
- Paid vacation and sick time
- Paid parental leave
- Company-paid life insurance
- Company-paid short-term and long-term disability
- Hospital indemnity, critical illness, and accident insurance
- Educational assistance
- Sonesta hotel discounts
- Additional perks and employee discounts
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
