Bell Attendant

Pyramid Global Hospitality•Bellevue, WA
•Onsite

About The Position

The Bell Attendant is part of the Guest Services team and creates a memorable first impression for hotel and resort guests. The role welcomes guests, assists with unloading luggage, escorts them through check-in and to their rooms, and shares information about the property, its amenities, and the local area. The position focuses on engaging with guests, providing exceptional and personalized service, and helping create a memorable hospitality experience. The schedule is primarily Tuesdays and Wednesdays, typically from 10:00 AM to 6:00 PM.

Responsibilities

  • Welcome guests arriving at the hotel or resort and provide engaging, exceptional customer service.
  • Open vehicle doors for guests as they arrive.
  • Escort and orient guests to the front desk for check-in.
  • Assist with unloading guests’ luggage and escort guests and their luggage to their rooms after check-in.
  • Explain hotel amenities and share relevant facts about the property with guests.
  • Work with other attendants to provide each guest with a personalized experience and open doors for guests.
  • Assist the lobby attendant in keeping the entrance area clean and organized.
  • Provide helpful information about the hotel and local area.
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