Bell Attendant

Edgewater Beach Hotel•Naples, FL

About The Position

The Bell Attendant welcomes hotel guests, bids them farewell, escorts them to and from their rooms, orients them to the property, and assists them in ways that help them feel comfortable and informed. The role pays $15.00 per hour plus tips and requires flexible availability. The company conducts post-offer employment verifications, motor vehicle checks, and criminal background checks. It is an Equal Opportunity Employer and does not discriminate in employment or personnel practices on the basis of race, sex, age, handicap, religion, national origin, or any other basis prohibited by applicable law.

Requirements

  • Proficiency in English.
  • Ability to stand for several hours.
  • High school diploma.
  • Previous guest service experience.
  • Excellent communication skills.

Nice To Haves

  • Previous customer service experience preferred.

Responsibilities

  • Greet guests in the lobby or at the assigned post in a warm and professional manner, making them feel welcome and anticipating their needs.
  • Recognize returning and VIP guests and welcome them back.
  • Assist guests with their luggage and acknowledge them by name.
  • Escort guests checking in to their rooms in accordance with resort procedures.
  • Inform guests about resort and guest room features, resort facilities, and emergency procedures.
  • Make deliveries to guest rooms as instructed.
  • Store and retrieve luggage and other objects for guests.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • 401(k)
  • Short-term disability
  • Free associate parking
  • Free meal for every shift worked
  • 25% discount in resort outlets
  • Hotel discounts with OPAL
  • Friends and family discount
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