Bell Attendant

Four Seasons Hotels and Resorts•Palm Beach, FL

2d•Onsite

About The Position

The Overnight Bell Attendant / House Attendant supports Guest Services operations during overnight shifts and Housekeeping operations during daytime shifts. The role assists guests with luggage, deliveries, transportation requests, and overnight needs, while also supporting housekeeping teams with public-area cleanliness, linen distribution, inventory replenishment, and other operational tasks. The position is part of both the Front Office and Housekeeping teams and reports to department leadership. The schedule is full-time, with two overnight Bell Attendant shifts and three daytime House Attendant shifts per week. Weekend and holiday work may be required based on business needs. Candidates must have valid authorization to work in the United States at the time of application.

Requirements

High school diploma or equivalent experience.
Strong interpersonal and communication skills.
Excellent organizational skills and attention to detail.
Ability to provide friendly, courteous, and professional service at all times.
Ability to work independently and prioritize tasks in a fast-paced environment.
Ability to read, write, and communicate effectively in English.
Strong problem-solving skills and a service-oriented mindset.
Ability to lift, push, pull, and maneuver luggage, linen carts, and supplies.
Ability to stand, walk, bend, kneel, and perform physical work throughout the shift.
Ability to work indoors and outdoors in varying weather conditions.
Valid authorization to work in the United States at the time of application.

Nice To Haves

Previous hospitality, housekeeping, guest service, or hotel experience.

Responsibilities

Greet guests warmly and professionally during overnight arrivals and departures.
Assist guests with luggage handling, storage, and room deliveries.
Escort guests to their accommodations and provide information about resort amenities and services.
Respond promptly and professionally to guest requests, inquiries, and special accommodations.
Deliver packages, amenities, newspapers, and other guest items throughout the resort.
Coordinate transportation requests and assist with overnight guest arrivals and departures.
Maintain cleanliness and organization of the lobby, entrance areas, and luggage storage rooms.
Provide shoe shine service and other guest services as required.
Support Front Office, Concierge, and Valet operations as business needs require.
Maintain cleanliness and appearance of guest corridors, stairwells, elevators, service areas, and housekeeping support spaces.
Stock linen rooms, storage areas, and housekeeping closets with linens, amenities, and supplies.
Distribute clean linens and remove soiled linens from guest room floors.
Assist Housekeepers with moving furniture, mattresses, beds, and other heavy items.
Deliver guest-requested items and amenities in a timely and professional manner.
Support Guest Room Attendants and Turndown Attendants during high-volume periods.
Maintain housekeeping carts and storage areas at established inventory levels.
Assist with trash removal, recycling, and operational housekeeping tasks.
Maintain cleanliness, safety, and organization standards throughout assigned areas.