Bell/Door Person

70 Centennial Olympic Park OZ Employer LLC DBA Hotel Phoenix•Atlanta, GA
•Onsite

About The Position

Hotel Phoenix at Centennial Yards is an independent boutique hotel committed to authentic hospitality and creating an environment where guests and associates feel valued and inspired. Its workplace culture is rooted in Atlanta and built on collaboration, integrity, and growth. The Bell/Door Person welcomes guests and provides assistance throughout their arrival and departure. The role helps create guests’ first and last impressions of the hotel and ensures they feel valued from the moment they arrive.

Requirements

  • Excellent customer service and communication skills.
  • Professional appearance and demeanor.
  • Ability to lift and transport guest luggage.
  • Availability to work flexible hours, including weekends and holidays.

Nice To Haves

  • Prior experience in a hotel front services role.

Responsibilities

  • Greet guests professionally and enthusiastically upon arrival and departure.
  • Assist with luggage handling, transportation coordination, and directions.
  • Maintain lobby cleanliness and readiness while anticipating guest needs.
  • Coordinate with the Front Desk and Concierge to ensure smooth guest flow.
  • Uphold hotel security standards while providing discreet and courteous service.
  • Be knowledgeable and informed about the introduction of products.
  • Understand the hotel’s Vision and Mission statement as communicated to the team.
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