Bell Attendant / Valet (Part-Time)
About The Position
We are looking for a reliable, fast, and friendly Valet Attendant to join our Guest Services team at Hotel Covington. Hotel Covington is locally owned and operated, offering a charming retreat for people looking for both refined elegance and casual comfort. Our story was born from luck and kept going with true Southern hospitality in mind. Our friendly team is here to ensure guest stays are tailored experiences. We are a rapidly growing company with an expansive repertoire covering many fields of service to the public. With a knack for being unique, we do things differently. We invite our guests to be a part of our story and to create cherished memories here.
Requirements
- Valid Driver’s License
- Good reading, writing and oral proficiency in the English language
- Minimum of 1 year of experience in a guest services environment
- Able to work well unsupervised
- Basic computer skills necessary
- Able to work alone without direct supervision
- Demonstrate high degree of drive and determination
Responsibilities
- Welcome all guests
- Issue appropriate valet tickets when Bell Captain is not present
- Give a fond farewell
- Assist guests with the loading and unloading of their luggage
- Provide directions
- Act as a guide for in-house guests
- Assist front desk staff and concierge
- Act as a doorman when necessary
- Be a team player to the Guest Services team
- Provide valet parking services to safely and efficiently move guest vehicles to designated parking areas
- Assist guests with unloading luggage from vehicle and escorting them up to their room, providing detailed introduction to room type and amenities
- Assist guests with loading up luggage from room, getting it down to their vehicle and loading it in for them, before asking if the guest(s) need directions to their next destination
- Understand guest services needs and exceed guest expectations by taking advantage of opportunities to add a special touch
- Greet guests who arrive to the hotel by opening their car door and welcoming them to the hotel
- Interact with guests in the lobby, while ensuring the area is neat and tidy
- Provide recognition to repeat guests
- Maintain a good working relationship with other associates by promoting teamwork and fostering a harmonious working climate
- Partake in a positive work ethic and surrounding environment
- Keep the work area clean and tidy at all times
- Attend all required meetings
- Follow proper payroll and uniform procedures
- Properly handle and report associate and guest accidents
- Maintain complete knowledge of and comply with all departmental polices/service procedures/standards
- Assist with responsibilities and duties in other departments and as assigned by management
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
