Bell Attendant / Driver

Ensemble Hospitality•Long Beach, CA

About The Position

Join the Guest Services team as a Bell Attendant and Shuttle Driver, helping create memorable guest experiences through attentive service. Welcome guests and assist with their luggage, transport them to designated locations, provide information about hotel amenities and local attractions, and support other guest service functions. The role also includes maintaining shuttle cleanliness and safety and assisting with routine vehicle inspections. The position offers competitive pay of $20.40.

Requirements

  • Valid state-issued Class C driver’s license.
  • Proof of a safe driving record, as indicated by a Motor Vehicle Record.
  • Must be at least 21 years of age.
  • Excellent interpersonal and communication skills.
  • Ability to handle physical tasks such as lifting luggage and standing for extended periods.
  • Professional appearance and demeanor.
  • Ability to work flexible hours, including weekends and holidays.
  • Strong problem-solving skills and a positive attitude.

Nice To Haves

  • Previous experience in guest services, hospitality, or transportation is preferred.

Responsibilities

  • Welcome guests upon arrival and departure, providing a warm, professional, and friendly first impression.
  • Assist guests with luggage, packages, and belongings during check-in, check-out, and room transfers.
  • Transport guests safely and efficiently to and from designated locations within the property and surrounding areas.
  • Provide information about hotel amenities, local attractions, and transportation options.
  • Maintain cleanliness and safety of shuttle vehicles and assist with routine vehicle inspections.
  • Respond promptly to guest inquiries and resolve issues professionally and courteously.
  • Support other guest service functions as needed to ensure a seamless guest experience.

Benefits

  • Competitive pay.
  • Welcoming and inclusive environment where team members are valued and encouraged to grow.
  • Opportunity to be part of a vibrant team dedicated to delivering outstanding guest experiences.
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