Behavioral Health Technician (Greenbrook)
About The Position
Greenbrook Mental Wellness Centers is seeking a patient-focused Behavioral Health Technician to support its St. Peters outpatient center and deliver transcranial magnetic stimulation (TMS) and esketamine therapies. The role provides specialized training and certification in these treatments and works with a collaborative team focused on patient care. The position is full-time, Monday through Friday, with varying eight-hour shifts scheduled between 7 a.m. and 7 p.m. The primary work location is the St. Peters center, but travel to other regional centers on short notice is required to provide coverage; reliable personal transportation is mandatory. The technician administers treatments according to clinical guidelines, monitors patient responses, records psychiatric rating scales, and responds to patient discomfort. The role also provides empathetic support, maintains accurate electronic health records, handles scheduling and patient check-in and check-out, and performs financial procedures. The technician may also assist with insurance and billing processes. Applicants must be authorized to work for any U.S. employer; Greenbrook cannot sponsor or assume responsibility for employment visa or work authorization. Greenbrook is an equal opportunity employer committed to diversity, inclusion, and providing equal employment opportunities to individuals with disabilities and protected veterans.
Requirements
- High school diploma, associate degree, or equivalent clinical certification, combined with significant relevant work experience in fast-paced patient-care or customer-care/service roles.
- Proficiency in Microsoft Office Suite and electronic health record systems.
- Strong written and verbal communication skills.
- Reliable personal transportation capable of travel to and between regional centers as operational needs require.
- Ability to stand for extended periods.
- Basic Life Support (BLS) certification; certification is provided.
- Authorization to work for any employer in the United States; employment visa or work authorization sponsorship is not available.
Nice To Haves
- Bachelor's degree in Psychology, Social Work, or a related Human Services field.
- At least the equivalent of one year of healthcare work or internship experience.
- Experience with AdvancedMD and Salesforce.
Responsibilities
- Administer TMS and esketamine treatments in accordance with clinical guidelines.
- Monitor patient responses to treatment, administer and record psychiatric rating scales, and proactively address patient discomfort.
- Provide empathetic and supportive patient care.
- Maintain accurate electronic health records.
- Manage patient scheduling, check-in, check-out, and financial procedures.
- Assist with insurance and billing processes as needed.
- Travel to regional centers on short notice to provide coverage.
Benefits
- 401(k) savings and investment plan with company contribution.
- Paid time off, including vacation and personal time; full-time exempt employees are eligible for Flex-PTO.
- Health insurance, including optional supplemental medical insurance.
- Dental insurance.
- Vision insurance.
- Health savings and flexible spending accounts.
- Company-paid life insurance and additional voluntary life insurance.
- Company-paid short-term and long-term disability insurance.
- Paid sick leave if applicable and required under state law.
- Specialized training and certification in TMS and esketamine therapy.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
