Behavioral Health Patient Access Scheduler

Community Health Centers of the Rutland Region • Rutland Town, VT

8d • $18 - $27 • Onsite

About The Position

The Patient Access Center Specialist will provide clerical and administrative support to ensure patients are scheduled, registered and ready to receive the care they need in a friendly, timely manner.

Requirements

• High School diploma required or equivalent; college degree preferred or equivalent education and experience
• Microsoft Office & Electronic Health Record Skills
• Minimum of one (2) years experience in a healthcare setting
• Ability to learn new skills and adapt to change quickly.
• Reports to work on time and as scheduled
• Completes work in accordance with productivity metrics.
• Must be able to provide information regarding office policy and procedure.
• Must be able to manage emergency situations in a calm manner.
• Must have strong decision-making skills.
• Must be able to interpret instructions and prepare records.
• Maintains patient confidentiality.

Responsibilities

• Answers phone calls with excellent customer service skills.
• Schedules patients within the algorithm designed, and utilizes the nurse triage when necessary.
• Properly scans all appropriate paperwork into the Electronic Medical Record (EMR).
• Works closely with each practice to ensure all data items are accessible and in the correct standard EMR location.
• Provides directory information to internal and external inquirers.
• Acts in a professional manner at all times.
• Knowledgeable of all departments and services available in the facility.
• Perform other duties as required.

Benefits

• Work Life Balance
• Generous Time Off
• Medical, dental, and vision insurance.
• Health savings account option.
• Robust 403 (b) retirement savings plan, with employer match and 100% vesting schedule.
• Comprehensive Wellness Program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED