Patient Access Scheduler-Clinic

UAB St. Vincent's•Birmingham, AL
•Onsite

About The Position

The Patient Access Scheduler works in Cardiology Specialists of Birmingham at UAB St. Vincent's Birmingham. The role communicates with patients, participants, and staff to schedule prescribed procedures accurately and performs clerical and reception duties related to patient registration. The scheduler gathers demographic, insurance, and clinical information and enters it into the appropriate database, using available resources to resolve questions about procedure type, date, or location. The position schedules procedures to make efficient use of patients’ time and clinical resources, coordinates and communicates schedules, and assists with insurance pre-certification and authorization activities. It also provides patients, participants, or their representatives with counseling about pre-service requirements and instructions. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m.; travel to satellite offices is required.

Requirements

  • High school diploma equivalency or one year of applicable cumulative job-specific experience.
  • Required professional licensure or certification may be used in lieu of education or experience, if applicable.
  • Ability to travel to satellite offices.

Responsibilities

  • Communicate with patients, participants, and staff to accurately schedule prescribed procedures.
  • Perform clerical and reception duties associated with patient registration.
  • Gather demographic, insurance, and clinical information from patients and enter it into the appropriate database.
  • Seek appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
  • Schedule procedures to efficiently use patients’ time and clinical resources.
  • Coordinate and communicate schedules.
  • Assist with coordination of activities related to insurance pre-certification and authorization.
  • Provide counseling to patients, participants, or their representatives regarding pre-service requirements and instructions.

Benefits

  • Generous paid time off (for eligible positions).
  • Paid parental leave (for eligible positions).
  • Associate Assistance Program (for eligible positions).
  • Tuition Reimbursement Program (for eligible positions).
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