Patient Access Scheduler-Clinic

UAB St. Vincent's•Birmingham, AL

2d•Onsite

About The Position

The Patient Access Scheduler works in Cardiology Specialists of Birmingham at UAB St. Vincent's Birmingham, with travel to satellite offices required. The role communicates with patients, participants, and staff to schedule prescribed procedures accurately and efficiently. It also performs clerical and reception duties related to patient registration, gathers and enters demographic, insurance, and clinical information, and helps resolve scheduling questions. The scheduler coordinates schedules and insurance pre-certification or authorization, and counsels patients or their representatives about pre-service requirements and instructions. The schedule is Monday through Friday, 8:00 a.m. to 4:30 p.m. Benefits for eligible positions include generous paid time off, paid parental leave, an Associate Assistance Program, and a Tuition Reimbursement Program.

Requirements

High school diploma equivalency or one year of applicable cumulative job-specific experience.
Required professional licensure or certification may be used in lieu of education or experience, if applicable.
Ability to travel to satellite offices.

Responsibilities

Communicate with patients, participants, and staff to accurately schedule prescribed procedures.
Perform clerical and reception duties associated with patient registration.
Gather patients' demographic, insurance, and clinical information and enter it into the appropriate database.
Seek appropriate resources to resolve issues about the type, date, or location of prescribed procedures.
Schedule procedures to use the patient's time and clinical resources efficiently.
Coordinate and communicate schedules.
Assist with coordination of activities related to insurance pre-certification or authorization.
Counsel patients, participants, or their representatives regarding pre-service requirements and instructions.