Behavioral Health Case Manager II

Dhss/Samh•Dover, DE

12d

About The Position

The Behavioral Health Case Manager II performs full-performance case management and eligibility determination work in a behavioral health or institutional setting. The role assists individuals with developmental disabilities, physical or mental illness, or addiction-related challenges in addressing personal, social, health, emotional, and financial needs and achieving personal independence. The position may participate as part of a multidisciplinary team implementing behavioral health services or treatment plans, but does not diagnose, conduct related client assessments or evaluations, provide psychotherapeutic treatment, or develop and implement assessment-based treatment plans. The role includes interviewing clients and others to build case histories; evaluating information and referring cases for review; helping clients and families access services; preparing reports and applications; coordinating referrals; advocating for clients; and providing input to multidisciplinary teams. The employee may also testify in court, provide technical guidance or consultation to caregiving organizations and agencies, participate in community projects, use automated information systems, and lead support staff.

Requirements

Bachelor's degree or higher in Behavioral or Social Science or a related field.
Six months of experience in case management, including assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human-service needs.
Six months of experience providing clinical treatment or counseling, or determining eligibility for services or benefits as part of a treatment team.
Six months of experience interpreting laws, rules, regulations, standards, policies, and procedures.
Six months of experience in narrative report writing.
Applicants must be legally authorized to work in the United States; employment-based sponsorship is not provided.
A satisfactory criminal background check is required as a condition of hire.
Pre-employment drug testing is required following a conditional offer.

Responsibilities

Interview clients, family members, and other relevant people to obtain comprehensive case histories.
Provide guidance and relevant information to clients' families to help them facilitate solutions and promote positive interactions.
Evaluate information from interviews, case histories, and other sources and refer it through appropriate channels for review.
Prepare narrative, statistical, and court reports as needed.
Contribute to multidisciplinary assessments of clients' human service needs and treatment planning to support appropriate placement in care or service settings.
Prepare applications for services or benefits.
Contact social agencies and coordinate referrals.
Appear at court proceedings as required and testify about social and environmental issues affecting clients.
Provide technical guidance to organizations and staff regarding client-care findings, and consult with caregiving agencies.
Provide consultative services to state and private agencies and participate in community projects as applicable.
Advocate for clients and families in protecting their rights and obtain consent for treatment.
Use automated information systems and computer software to research, review, evaluate, and report health and human-service data.
As applicable, lead paraprofessional, professional, or administrative support staff by assigning, monitoring, and reviewing work and providing training, guidance, and direction.
Communicate and interact effectively with people across cultures, ability ranges, genders, ethnicities, ages, and races.
Perform other related duties as required.