Behavioral Health Case Manager II

Dhss/Samh•Dover, DE

14d

About The Position

The Behavioral Health Case Manager II at the Department of Health and Social Services (DHSS), at DPC, supports the recovery mission and compliance with inspection and audit criteria. The role interviews clients and family members to gather detailed social histories and works with providers to identify housing and essential community supports. Admissions-related duties include completing social assessments, providing interventions, documenting progress, and developing and implementing treatment plan goals and interventions. The position is distinguished from licensed social work roles: it does not diagnose mental, emotional, behavioral, addictive, or developmental disorders; perform related client assessments or evaluations; provide psychotherapeutic treatment; or develop and implement assessment-based treatment plans. The employee may participate on a multidisciplinary team to implement behavioral health services or treatment plans in accordance with Delaware law. The role may also lead support staff by assigning, monitoring, and reviewing work and providing training and guidance.

Requirements

Bachelor's degree or higher in behavioral or social science or a related field.
Six months of experience in case management, including assessing, planning, developing, implementing, monitoring, and evaluating options and services to meet an individual's human-service needs.
Six months of experience providing clinical treatment or counseling, or determining eligibility for services or benefits, as part of a treatment team.
Six months of experience interpreting laws, rules, regulations, standards, policies, and procedures.
Six months of experience writing narrative reports.
Legally authorized to work in the United States.
Satisfactory criminal background check required as a condition of hire.
Pre-employment drug testing required following a conditional offer.

Responsibilities

Interview clients, family members, and other relevant people to obtain a complete case history.
Provide guidance and information to clients' families to help them find solutions and promote positive family interactions.
Evaluate information from interviews, case histories, and other relevant sources and refer it through appropriate channels for review.
Prepare narrative, statistical, and court reports as needed.
Contribute to multidisciplinary assessment of clients' human-service needs and treatment planning to support appropriate placement and care.
Prepare applications for services or benefits.
Contact social agencies and coordinate referrals.
Attend court proceedings as required and testify about social and environmental issues affecting clients.
Provide technical guidance to organizations and staff on client-care findings and consult with caregiving agencies.
Provide consultation to state and private agencies and participate in community projects as appropriate.
Advocate for clients and families to protect their rights and obtain consent for treatment.
Use automated information systems and computer software to research, review, evaluate, and report health and human-service data.
May lead paraprofessional, professional, or administrative support staff by assigning, monitoring, and reviewing work and providing training, guidance, and direction.
Communicate and interact effectively with people across cultures and differences in ability, gender, ethnicity, age, and race.
Perform other related duties as required.