Behavioral Health Care Manager (BHCM)

Cerula Care • Texas, CO

2d • Remote

About The Position

Cerula Care is the first digital health company focused on providing integrated behavioral health (BH) services to people living with cancer. Cerula Care is the only collaborative care company co-founded by a psycho-oncologist — and our impact is backed by peer-reviewed evidence, including publications in Clinical Cancer Research and ASCO. More than 22M people living with cancer have behavioral health needs such as anxiety, depression, and distress. We integrate with oncology practices and health systems through the Collaborative Care Model (CoCM) to wrap our members with a behavioral health team, care programming, and outcomes analysis. The Collaborative Care Model is an evidence-based clinical model that has been shown to successfully improve mild to moderate behavioral health needs more effectively than the current standard of care. With a program customized to our members, we will be able to improve our members’ behavioral health above and beyond traditional CoCM models.

Requirements

• Active, unrestricted independent clinical license in at least one U.S. state (e.g., LCSW, LICSW, LPC, LCPC, LPCC, LMHC, or LMFT). Employees must maintain licensure in good standing throughout employment.
• MUST be bilingual in English and Spanish
• Bachelor’s degree required in nursing, social work, or other health and human services disciplines from an accredited college or university
• At least two year of clinical care management experience, with some part of the experience directly working with people with cancer or advanced illness (e.g., cancer coaching, palliative care, etc.)

Nice To Haves

• Master's degree strongly preferred
• Experienced and passionate about interacting with and helping members with cancer; strong ability to engage members through telehealth
• Exceptionally organized and able to keep track of all care coordination tasks
• Highly adaptable, with interest or experience in start-up environment

Responsibilities

• Engage in an initial clinical member biopsychosocial intake including a safety screen and administering behavioral health assessments (PHQ-9, GAD-7, etc.)
• Engage in follow-up visits and asynchronous interactions, including brief interventions (e.g., behavioral activation, mindfulness, psychoeducation, etc.)
• Be the key care coordinator and act as a liaison between the referring specialist and the practice, ensuring if there is a member question or administrative question, it is answered or triaged to the appropriate team within Cerula Care
• Lead the interdisciplinary team meetings on a weekly basis with the Consulting Psychiatrist and Health Coach, ensuring all high-risk members are discussed and all new psychiatric recommendations are documented in the chart
• Communicate closely on an ongoing basis with the Cerula Care behavioral health care team (Coaches and Psychiatrist)
• Document member progress in a HIPAA-compliant electronic medical record system and client registry provided by Cerula Care
• Identify patients who are not improving and may need more intensive mental health care and report any concerns to the medical provider and the Consulting Psychiatrist
• Facilitate referrals for clinically indicated services outside of Cerula Care under the supervision of the BHCM Lead (e.g., SMI).

Benefits

• Generous paid time off policy, including national holidays, and the week between Christmas and New Year's
• Employer-covered health insurance
• Dental and vision insurance
• 401k
• Flex spending and dependent care spending options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level