Behavioral Health Care Manager (Job Posting)

Red Rock Behavioral Health Services • Weatherford, OK

5d

About The Position

The certified Behavioral Health Care Manager II ensures implementation of comprehensive care plans addressing members’ mental health, physical health, and other life-domain goals, with clinical outcomes aligned to members’ needs and preferences. The role works regularly with the Health Team and treatment providers to assess and support people with mental, emotional, or substance-use concerns. Activities may include crisis intervention, case management, treatment planning, client advocacy, prevention, and education. Following appropriate training, the manager may provide ongoing service coordination and connect members with resources.

The position provides practical and clinical support to consumers, coordinates services and treatment plans, documents progress, monitors symptoms and response to treatment, and supports access to health care and community resources. Direct services are provided individually, in groups, and with families, both in the office and in community settings. The role also coordinates with inpatient and other outside services, helps facilitate care plans within the Red Rock Health Team, and performs other duties as required.

Requirements

• Certification as a Behavioral Health Case Manager II (BHCM II), or one of the following: a bachelor’s or master’s degree in a behavioral health field; RN with behavioral-health experience; a bachelor’s or master’s degree in any field and six months of behavioral-health experience; 60 college credit hours in any field and 12 months of behavioral-health experience; or a high school diploma or equivalent and 36 months of behavioral-health experience.
• General skill in exercising independent judgment, tact, patience, and understanding, and maintaining effective working relationships and strategic alliances with consumers, staff, the community, and nonprofit organizations.
• Complete all in-service and external training requirements.
• Basic computer skills.
• Commitment to the mission of Red Rock BHS.
• Ability to stand or sit for long periods.
• Ability to lift, push, or pull a minimum of 25 pounds.
• Ability to travel locally approximately 10% of the time.
• Ability to use a telephone, PC, fax machine, copy machine, and printer.

Nice To Haves

• Bilingual ability.
• Two or more years of experience working with community services and health agencies, including work with low-income and minority consumers, and understanding of cultural diversity.

Responsibilities

• Provide practical support, advocacy, coordination, individualized assistance, problem solving, training, and supervision to help consumers obtain necessities of daily living, including health care, legal and advocacy services, financial support, money management, and transportation.
• Participate in disposition and treatment-team meetings when information is pertinent to consumer treatment.
• Assist in developing, writing, implementing, evaluating, and revising service-plan goals and objectives.
• Coordinate approved services and communication among service providers and referral sources; advocate for consumers and help arrange follow-up support services.
• Educate and support consumers’ families.
• Help consumers access primary care and use personal physicians and dentists; teach physical-health self-management and remind consumers about recommended preventive care.
• Maintain core competencies for working with co-occurring disorders through continuing education and application of skills in treatment.
• Complete paperwork and prior authorizations, including service plans, consumer assessment records, and daily progress notes, within required time frames.
• Document consumer progress according to established methods and procedures.
• Assess consumers’ mental-illness symptoms and responses to treatment; adjust treatment plans and arrange appropriate interventions when mental status or behavior changes create risk.
• Comply with requirements of Medicaid, ODMHSAS, CARF, and other funding or contract sources.
• Protect confidentiality, inform consumers of their rights, and obtain required authorizations for obtaining and releasing information.
• Provide coverage for absent co-workers as needed.
• Provide individual, group, and family clinical services in office and community settings, teaching behavioral symptom-management techniques and supporting consumers’ growth and ability to cope with stress.
• Coordinate with outside inpatient services for detoxification and linkage to self-help programs and residential facilities.
• Build working partnerships with local, state, and federal government agencies.
• Promote community education projects to increase awareness of PTSD and acute mental health crises.
• Support and assist with facilitating consumer care plans within the Red Rock Health Team.
• Perform other duties as required.

Benefits

• Employer pays a generous portion of health insurance.
• Low-cost dental and vision insurance.
• Retirement plan with employer contributions equal to 5% of annual salary.
• Student loan repayment options.
• No-cost employee assistance plan.
• Three weeks of paid time off, increasing annually between years two and ten.
• Nine paid holidays and one floating holiday.
• Four rest and relaxation days.
• Three days of education leave.
• Four hours of volunteer leave.
• Eligibility for annual pay increases and bonuses.
• Employer-paid long-term disability and life insurance.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed