Beauty Sales Leader - Prestige Beauty, Chesterfield Town Center - Full Time
About The Position
As a Leader, Prestige Selling at Macy’s, you drive sales, elevate the customer experience, and support the success of the Beauty department. Serving as an expert across multiple prestige cosmetics brands, you bring product knowledge, leadership, and enthusiasm for beauty to a customer-focused, high-performing environment. You lead by example through personalized customer service, coach Beauty Advisors toward performance goals, and execute events and brand strategies to grow market share. You foster client loyalty, support new product launches, and partner with vendors and store leadership to deliver business results. The role includes preparing the counter for customers, reviewing sales goals and beauty trends, maintaining clean and stocked testers and brand-standard displays, supporting merchandising, and helping customers understand loyalty benefits. Leaders model collaboration and care while working toward individual and store results. The position requires a flexible schedule, including days, evenings or nights, weekends, and holidays. Full-time colleagues are typically scheduled for 30 or more hours per week, with hours dependent on business needs and availability.
Requirements
- Flexible availability to work days, evenings, nights, weekends, and holidays, with regular, dependable attendance and punctuality.
- Ability to understand and communicate effectively with customers, co-workers, and supervisors.
- Ability to read and understand employment policies and safety rules and procedures in English.
- Ability to use computers and other technology needed for job functions, including handheld equipment and cash registers, and to process register transactions.
Nice To Haves
- 3–5 years of relevant retail, beauty, or leadership experience.
Responsibilities
- Deliver exceptional customer service through personalized consultations and expert product knowledge.
- Build lasting client relationships and drive client development through outreach and follow-up.
- Review and analyze daily, weekly, monthly, seasonal, and annual sales results, and implement strategies to grow business and improve results.
- Plan and execute in-store and vendor-led events to drive traffic and engagement.
- Maintain brand standards through merchandising, hygiene, and stock replenishment.
- Collaborate with vendors, personal stylists, and store leadership to optimize outcomes.
- Acquire new customers by opening credit accounts and sharing loyalty benefits.
- Resolve customer concerns professionally and with a customer-first approach.
- Stay informed about new launches, best-sellers, and beauty trends to support team education.
- Coach Beauty Advisors, lead by example, and support the team in meeting performance goals.
- Prepare and maintain the beauty counter, including keeping testers clean and stocked, signage and pricing current, and displays visually appealing and aligned with brand standards.
- Support merchandising updates and provide customers with a welcoming, shoppable space.
- Manage multiple priorities in a fast-paced environment with strong attention to detail.
Benefits
- Competitive pay and benefits.
- Comprehensive health and wellness coverage.
- 401(k) match.
- Paid time off.
- Eight paid holidays.
- Continuous learning and leadership development.
- Colleague Resource Groups and volunteer opportunities.
- Merchandise discounts.
- Performance-based incentives.
- Annual merit review.
- Employee Assistance Program with mental health counseling and legal and financial advice.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
