About The Position

As a Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment, and visual standards according to Sephora at Kohl’s standards, and ensure an excellent overall client experience. The role also includes supporting omni-processing and inventory management, completing required training, and helping maintain a safe, inclusive, and well-organized workplace. Associates are expected to act with integrity, exercise good judgment, follow company policies and safety guidelines, complete tasks within established timeframes, and respond proactively to direction from company leaders and personnel. Other responsibilities may be assigned. The position requires the ability to perform the listed essential functions, complete company training, comply with dress code and attendance requirements, use basic math and reading skills, operate basic computer and technology equipment, and meet the physical requirements of the role. Reasonable accommodations may be made for individuals with disabilities, absent undue hardship. Kohl’s may revise the job description at any time.

Requirements

  • Authentic passion for beauty.
  • Client-facing retail or service industry experience.
  • Excellent written and verbal communication skills, with the ability to influence clearly and concisely.
  • Availability to work days, nights, weekends, and holidays.
  • Ability to satisfactorily complete company training programs and comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer-operation skills.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to lift up to 50 lbs. frequently and occasionally lift more than 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand and walk for the duration of a scheduled shift, at least 8 hours.
  • Ability to visually verify information and locate and inspect merchandise, and comply with health and safety standards.

Responsibilities

  • Build client loyalty by identifying needs, recommending products, and driving sales, including upselling opportunities.
  • Develop and expand knowledge of the beauty industry, products, and beauty trends.
  • Demonstrate products and product application to inspire clients and provide product credibility.
  • Understand and execute sales plans to support and meet goals.
  • Execute and maintain Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance, cleanliness, and hygiene.
  • Replenish the sales floor promptly and consistently.
  • Complete required training to expand knowledge.
  • Support omni-processing within the department.
  • Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts, and price changes.
  • Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
  • Use good judgment and discernment, involving appropriate partners when needed.
  • Support and execute safety and shortage-reduction programs according to company guidelines.
  • Accomplish multiple tasks within established timeframes and follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Receive, understand, and proactively respond to direction from leaders and other company personnel.
  • Meet attendance and scheduling requirements.
  • Lift, carry, stand, walk, climb, squat, stoop, kneel, crouch, bend, twist, reach, grasp, push, and pull as required.
  • Visually verify information and locate and inspect merchandise.
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