Full-Time Beauty Lead Advisor - Sephora

Kohl's•Maple Grove, MN

About The Position

As Beauty Lead Advisor, you will drive sales through an authentic passion for beauty and engage clients by identifying their needs with a consultative approach. You will maintain expert knowledge of top beauty brands, execute merchandise sets, replenishment and visual standards according to Sephora at Kohl’s standards, and ensure an excellent overall client experience. The role also includes supporting department operations, inventory management, omni-processing, and company-wide safety, service, and teamwork expectations. Associates must complete required training, follow company policies and safety standards, and perform assigned responsibilities.

Requirements

  • Authentic passion for beauty.
  • Client-facing retail or service industry experience.
  • Excellent written and verbal communication skills, with the ability to influence clearly and concisely.
  • Availability to work days, nights, weekends, and holidays.
  • Ability to complete company training programs and comply with dress code requirements.
  • Basic math and reading skills, legible handwriting, and basic computer operation.
  • Ability to operate and communicate on multiple-frequency devices, handheld scanners, and other technology equipment as directed.
  • Ability to maintain prompt and regular attendance and meet company scheduling requirements.
  • Ability to perform the duties listed in the job description and comply with health and safety standards.
  • Ability to lift up to 50 lbs. frequently and occasionally lift more than 50 lbs. with a two-person lift.
  • Ability to climb, squat, stoop, kneel, crouch, bend, twist, reach, lift, grasp, push, and pull frequently.
  • Ability to stand or walk for the duration of a scheduled shift, at least 8 hours.
  • Ability to visually verify information and locate and inspect merchandise.

Responsibilities

  • Build strong client loyalty by identifying client needs and suggesting products to drive sales, including upselling.
  • Develop and expand knowledge of the beauty industry.
  • Provide clients with product and beauty-trend knowledge.
  • Demonstrate products and product application to inspire clients.
  • Understand and execute sales plans to support and meet goals.
  • Execute and maintain Sephora visual merchandising and operational standards, including merchandise sets, tester maintenance, department cleanliness, and hygiene.
  • Replenish the sales floor promptly and consistently.
  • Complete required training to expand knowledge.
  • Support omni-processing within the department.
  • Support inventory management from receipt to sale, including freight processing, back stocking, inventory counts, and price changes.
  • Act with integrity and honesty and foster teamwork in an engaged and inclusive culture.
  • Use good judgment when making decisions and involve appropriate partners as needed.
  • Support and execute safety and shortage-reduction programs according to company guidelines.
  • Complete multiple tasks within established timeframes and follow company policies, procedures, standards, and guidelines.
  • Maintain adherence to company safety policies for associates and customers.
  • Receive, understand, and respond proactively to direction from leaders and other company personnel.
  • Perform other responsibilities as assigned.

Benefits

  • Paid time off (PTO)
  • Vacation Buy Program
  • Parental leave
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Short- and long-term disability programs
  • Emergency health and wellness programs, including Accident Protection Plans and Critical Illness Plans
  • 401(k)
  • Flexible Spending Accounts
  • Associate discount programs with Kohl’s partners
  • Life insurance, including coverage options for family or pets
  • Legal assistance
  • Adoption assistance
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