Beauty Counter Manager - Gucci - Santa Anita

Nordstrom • Arcadia, CA

5d • $27 - $28 • Onsite

About The Position

The Beauty Counter Manager at Nordstrom’s Gucci beauty counter plays a dual role as a salesperson and teacher, maximizing sales for the assigned beauty brand. The role involves creating personalized beauty experiences, building customer relationships and a customer following both in-store and digitally, and contributing to a welcoming, inclusive team environment. Candidates should be results-oriented and comfortable in a commissioned sales environment.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, creating a supportive environment during makeup and skincare applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
• Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
• Ability to handle bulky and awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Keep the department organized, clean, and customer-ready.
• Stay informed about beauty trends, products, and industry knowledge through training from Nordstrom and luxury brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.

Benefits

• Medical, vision, and dental coverage
• Retirement benefits, including 401(k)
• Paid time away and PTO accruals
• Life insurance and disability coverage
• Merchandise discount
• Employee Assistance Program resources
• Holidays
• Potential eligibility for performance-based incentives or bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed