About The Position

As a member of Nordstrom’s Beauty Department, you will create personalized beauty experiences for customers and contribute to a passionate team. The role focuses on understanding customer needs and maximizing sales across beauty brands, including men’s fragrances. You will engage customers in-store and digitally, share product recommendations, and build lasting customer relationships. The position requires keeping current with beauty trends and product knowledge, maintaining a customer-ready department, and working a flexible schedule based on business needs.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to meet the stated physical requirements: continuous movement for 6–8 hours per shift; frequent bending, twisting, squatting, flexing, and reaching; frequent hand use for grasping, fine manipulation, pushing, and pulling; reaching for and lifting bulky items above the head; regularly lifting up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment.
  • Set and achieve sales goals for in-store and digital selling using available selling tools, including text and social media.
  • Book appointments and drive sales for in-store beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.

Benefits

  • Medical, vision, and dental benefits
  • Retirement benefits
  • Paid time away and PTO accruals
  • Life insurance and disability insurance options
  • Merchandise discount
  • Employee assistance program resources
  • Holidays
  • Potential eligibility for performance-based incentives or bonuses
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