Beauty Counter Manager - Gucci - Downtown Seattle

Nordstrom • Seattle, WA

3d • $27 - $28 • Onsite

About The Position

The Beauty Counter Manager plays a dual role as a salesperson and teacher, maximizing sales for an assigned beauty brand. The role focuses on creating personalized beauty experiences, building an in-store and digital customer following, and contributing to an inclusive, welcoming team environment. Candidates should be results-oriented and comfortable in a commissioned sales environment.

Responsibilities include providing makeup applications and skincare analyses, recommending products based on customers’ beauty goals, achieving sales goals using in-store and digital tools, managing vendor events and promotions, maintaining vendor relationships, keeping the department organized and customer-ready, staying current on beauty trends and product knowledge through training, and handling sales, refunds, and exchanges while building loyalty through Nordstrom Rewards accounts.

The position requires continuous movement for 6–8 hours per shift, frequent bending, twisting, squatting, flexing, reaching, and hand use. Employees handle bulky or awkward merchandise, sometimes lifting it above their heads; they regularly lift up to 10 pounds and occasionally up to 25 pounds. The hourly pay range is $27.00–$28.10. Beauty sales roles typically receive 3% commission. Performance-based incentives or bonuses may be available.

Requirements

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
• Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals and interest in using networking and technology.
• Ability to work a flexible schedule based on business needs, including evenings and weekends.
• High level of ownership, accountability, and initiative.
• Ability to meet the stated physical demands, including frequent movement and handling merchandise.

Responsibilities

• Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
• Collaborate with team members to create a welcoming and inclusive environment for customers.
• Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
• Manage the scheduling and execution of vendor events and promotions.
• Build and maintain vendor relationships to maximize business results.
• Keep the department organized, clean, and customer-ready.
• Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and luxury brand partners.
• Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards accounts.

Benefits

• Medical, vision, dental, retirement, and paid time away.
• Life insurance and disability coverage.
• Merchandise discount and EAP resources.
• 401(k).
• PTO accruals and holidays.
• Performance-based incentives or bonuses may be available, subject to eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed