Beauty Counter Manager - Clinique - Old Orchard Center

Nordstrom•Skokie, IL

3d•$30 - $31•Onsite

About The Position

The Beauty Counter Manager at Nordstrom’s Beauty Department plays both a sales and teaching role, maximizing sales for the assigned beauty brand while creating personalized beauty experiences. The position suits a results-oriented person who is passionate about beauty trends and can build a customer following in store and digitally. The manager works with customers and team members, coordinates vendor events and promotions, maintains customer-ready standards, and builds vendor relationships. Training is provided by Nordstrom and luxury brand partners. The listed pay range is $29.65–$30.85 per hour. Beauty sales roles typically receive 3% commission. The position may be eligible for performance-based incentives or bonuses. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, EAP resources, PTO accruals, and holidays. Eligibility requirements may apply.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals and interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
High level of ownership, accountability, and initiative.
Ability to move continuously for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching above the head to lift them.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve personal and counter sales goals using in-store and digital selling tools, including text and social media.
Manage the scheduling and execution of vendor events and promotions.
Build and maintain vendor relationships to maximize business results.
Keep the department organized, clean, and customer-ready.
Stay current on beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.