Seasonal Beauty Sales - Fragrances - Old Orchard Center

Nordstrom•Skokie, IL

2d•Onsite

About The Position

As a member of the Nordstrom Beauty Department, you will create personalized beauty experiences for customers and work with a team that values your skills. You will engage customers to understand their needs and maximize sales of on-trend and luxury beauty brands. The role is suited to someone passionate about beauty trends, makeup, and skincare, and able to build a customer following in-store and digitally. The position includes applying makeup, analyzing skincare needs, recommending products, meeting sales goals, supporting Beauty events and services, and maintaining a customer-ready department. You will stay current on beauty trends and products through Nordstrom and brand-partner training, and process sales, refunds, and exchanges while building customer loyalty, including by opening Nordstrom Rewards accounts. The position is seasonal and offers hourly pay of $26.40–$27.50, with a 3% commission typically received by Beauty and Men’s Fragrance sales roles. It may also be eligible for performance-based incentives or bonuses.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching to handle merchandise and assist customers.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and sometimes awkwardly shaped items, including reaching for and lifting them above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals through in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training from Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening Nordstrom Rewards program accounts.