Seasonal Beauty Sales - Fragrances - Oakbrook Center

Nordstrom•Oak Brook, IL
•Onsite

About The Position

In the Nordstrom Beauty Department, the Beauty Sales role creates personalized beauty experiences and helps customers find products suited to their needs and beauty goals. The position focuses on engaging customers, building customer relationships in-store and digitally, and maximizing sales across on-trend and luxury beauty brands. The role also contributes to an inclusive, welcoming team environment and keeps up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.

Requirements

  • Passion for customer service and beauty, including trends, makeup application, and skincare.
  • Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
  • Strong multitasking, organization, and follow-through skills.
  • Drive to achieve sales goals and interest in using networking and technology.
  • Ability to work a flexible schedule based on business needs, including evenings and weekends.
  • Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
  • Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
  • Ability to handle bulky and sometimes awkwardly shaped items, reach for and lift items above the head, regularly lift up to 10 pounds, and occasionally lift up to 25 pounds.

Responsibilities

  • Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
  • Collaborate with team members to create a welcoming and inclusive environment for customers.
  • Set and achieve in-store and digital sales goals using selling tools, including text and social media.
  • Book appointments and drive sales for in-store Beauty events and services.
  • Keep the department organized, clean, and customer-ready.
  • Keep current with beauty trends, products, and industry knowledge through Nordstrom and brand-partner training.
  • Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.

Benefits

  • Medical, vision, dental, retirement, and paid time away.
  • Life insurance and disability insurance.
  • Merchandise discount and EAP resources.
  • Position may be eligible for performance-based incentives or bonuses.
  • 401(k), medical/vision/dental/life/disability insurance options, PTO accruals, and holidays; eligibility requirements may apply.
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