Seasonal Beauty Sales - Fragrances - Woodfield Shopping Center

Nordstrom•Schaumburg, IL

3d•$26 - $28•Onsite

About The Position

In Nordstrom’s Beauty Department, the Seasonal Beauty Sales role creates personalized beauty experiences for customers while contributing to a passionate team. The position engages customers to understand their needs and maximize sales in on-trend and luxury beauty brands. Candidates should be passionate about beauty trends, makeup, and skincare, and able to build a customer following both in-store and digitally. The role includes makeup applications, skincare analyses, product recommendations, sales and appointment generation, and customer service. It also involves maintaining a customer-ready department, keeping current with beauty trends and product knowledge through Nordstrom and brand-partner training, and managing transactions and Nordstrom Rewards account openings. The schedule is flexible according to business needs and includes evenings and weekends. Applications are accepted on an ongoing basis.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers and proactively handle customer concerns.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare applications.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching for and lifting items above the head.
Ability to regularly lift items weighing up to 10 pounds and occasionally up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for all customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards program accounts.
Proactively handle customer concerns and contribute to a positive team environment.