Seasonal Beauty Sales - Fragrances - Woodfield Shopping Center

Nordstrom•Schaumburg, IL

2d•Onsite

About The Position

In Nordstrom’s Beauty Department, the Seasonal Beauty Sales associate helps customers feel their best by creating personalized beauty experiences. The role involves understanding customer needs and maximizing sales across on-trend and luxury beauty brands. The associate is expected to be passionate about beauty trends, makeup, and skincare, and to build a customer following both in-store and digitally. The position includes beauty consultations and product recommendations, sales and event support, customer service, and maintaining a clean, organized, customer-ready department. Employees receive training from Nordstrom and brand partners and may be eligible for performance-based incentives or bonuses. The listed pay range is $26.40–$27.50 hourly; Beauty and Men’s Fragrance sales roles typically receive 3% commission. Benefits may include medical, vision, dental, retirement, paid time away, life and disability insurance, merchandise discounts, and EAP resources, subject to eligibility requirements.

Requirements

Passion for customer service and beauty, including trends, makeup application, and skincare.
Ability to connect with customers, proactively handle customer concerns, and contribute to a positive team environment.
Empathy and respect for all customers, providing a supportive environment during makeup and skincare application.
Strong multitasking, organization, and follow-through skills.
Drive to achieve sales goals, with interest in using networking and technology.
Ability to work a flexible schedule based on business needs, including evenings and weekends.
Ability to remain in continuous movement for 6–8 hours per shift, including frequent bending, twisting, squatting, flexing, and reaching.
Frequent use of hands for grasping, fine manipulation, pushing, and pulling.
Ability to handle bulky and awkwardly shaped items, including reaching and lifting items above the head.
Ability to regularly lift up to 10 pounds and occasionally lift up to 25 pounds.

Responsibilities

Conduct makeup applications and skincare analyses, and recommend products based on customers’ beauty goals.
Collaborate with team members to create a welcoming and inclusive environment for customers.
Set and achieve sales goals for in-store and digital selling, using selling tools including text and social media.
Book appointments and drive sales for in-store Beauty events and services.
Keep the department organized, clean, and customer-ready.
Keep up with beauty trends, products, and industry knowledge through training provided by Nordstrom and brand partners.
Manage sales, refunds, and exchanges, and build customer loyalty by opening new Nordstrom Rewards accounts.
Proactively handle customer concerns and contribute to a positive team environment.