Beauty Advisor - Clinique, Orchard Town Center - Part Time

Macy's•Westminster, CO

7d•$17 - $24

About The Position

As a Cosmetic Sales Colleague, also known as a Beauty Advisor, you are a trusted beauty expert who creates personalized, inspiring shopping experiences that build customer confidence and drive sales. You educate customers, provide product advice and demonstrations, and offer tailored consultations that may include makeup application and skincare recommendations. You use product knowledge and awareness of current trends to introduce customers to products and innovations suited to their needs and style. The role centers on building lasting client relationships through consistent follow-up, virtual outreach, and personalized service. You combine hospitality, beauty expertise, and product knowledge to exceed customer expectations and achieve sales goals. You also help maintain an organized, shoppable counter and sales floor, support merchandise and promotional updates, share loyalty benefits, and collaborate with colleagues to serve customers and communities. The position is part-time. Part-time colleagues are typically scheduled 12–24 hours per week, with hours dependent on business needs and availability. All schedules include weekend shifts; availability is also required for days, evenings, and holidays. The position involves standing, moving, lifting, reaching, and using computers and other technology, including handheld equipment and cash registers.

Requirements

At least 1 year of customer service or selling experience.
Flexible availability for days, evenings, weekends, and holidays, with regular, dependable attendance and punctuality.
Ability to understand and communicate effectively with customers, coworkers, and supervisors.
Ability to read and understand employment policies and safety rules and procedures in English.
Ability to stand for at least two consecutive hours; lift at least 25 pounds; move, stoop, kneel, crouch, climb ladders, and reach, including above eye level.
Close vision, color vision, depth perception, and focus adjustment.
Frequent use of computers and other technology, including handheld equipment and cash registers, and ability to process register transactions.

Responsibilities

Welcome customers and create friendly, personalized conversations that build customer relationships.
Uncover customer needs and provide beauty advice, tailored consultations, product demonstrations, makeup application, and skincare recommendations.
Educate customers on beauty products, including their benefits and use, and introduce relevant products, trends, and launches.
Build and manage a loyal client base through follow-up, virtual outreach, and personalized service.
Achieve and surpass daily sales goals through exceptional customer service.
Acquire new customers by opening credit accounts and sharing loyalty program benefits.
Use clienteling tools to promote offers and product launches, participate in sales events, and keep current through training and vendor education.
Maintain a clean, organized, and shoppable counter and sales floor; refresh signage and pricing and assist with merchandise moves as needed.
Use point-of-sale technology and digital tools to process transactions and enhance the shopping experience.
Review sales goals, learn about new arrivals and top-selling items, and stay informed about trends and promotions.
Support colleagues through honest, caring, and collaborative teamwork.
Finish customer interactions by ensuring customers have what they need, sharing loyalty benefits, and thanking them.

Benefits

Comprehensive health and wellness coverage
401(k) match
Paid time off
Eight paid holidays
Continuous learning and leadership development
Colleague Resource Groups
Volunteer opportunities
Merchandise discounts
Performance-based incentives
Annual merit review
Employee Assistance Program with mental health counseling and legal/financial advice